This Privacy Policy describes the types of personal and non-personal information we collect through the Donate My Card’s Digital Donation Solution, how we use such information and to whom and under what circumstances we may disclose it. This Privacy Policy is incorporated into, and made a part of, the Donate My Card, and capitalized terms used and not defined in this policy have the meaning given to them in the Terms. By using the Donate My Card Solution, you agree to the collection, use and disclosure of your information as described in this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use the Donate My Card website of Digital Donation SolutionSM.
Information You Provide To Us
We collect personal information from you when you affirmatively provide it to us, such as when you register, post, or contact us. This information may include your name, address, email address, telephone number, or any other information we may deem necessary. In addition, if you choose to buy gift cards through the Donate My Card Solution, we will ask you for your credit card information or other payment information. We may combine the information you provide us with information we receive about you from other online and offline sources.
Information We Collect Automatically
When you use the Donate My Card Solution, we collect certain information from you, including but not limited to your browser type, operating system, IP address, device ID, Internet service provider, search query you used to find Donate My Card through a search engine, and the web site access immediately before and after the Donate My Card Solution. In addition, we may collect information about your browsing behavior, such as the date and time you access the Donate My Card Solution, the areas or features of the Donate My Card Solution you access, the amount of time you spend using the Donate My Card Solution, the number of times you return to the Donate My Card Solution and other information. We may combine this information with the personal information you provide to us.
We (or service providers working on our behalf) may use cookies and web beacons (also called "pixel tags" or "clear gifs") to collect the non-personal information described above. A cookie is a small text file that may be stored on the hard drive of your computer when you access the Donate My Card Solution. A web beacon is a tiny graphic image that we place on the Donate My Card Solution, in our emails and in the advertisements we place on other websites. We or our service providers may also use cookies and web beacons: (1) to recognize you when you return to the Donate My Card Solution; (2) to provide you with customized content, advertising and marketing offers; (3) to measure the effectiveness of the Donate My Card Solution, our emails and our advertising (for example, by telling us when you open or act upon an email or when you click on one of our advertisements); (4) to monitor Donate My Card Solution usage; (5) to recognize the affiliate of ours that referred you to the Donate My Card Solution (if any); (6) to conduct research to improve our content and services; and (7) for other internal business purposes. You are free to decline or delete cookies, but by doing so, you may not be able to use certain features on the Donate My Card Solution or take full advantage of all of our offerings. Check the "Help" menu of your browser to learn how to change your cookie preferences. Blocking certain cookies will also block the use of certain web beacons.
We may also use third-party advertising service providers, who may use cookies and web beacons to track your behavior on the Donate My Card Solution. These service providers may use this information, together with anonymous information about you that they receive from us, to deliver targeted advertisements to you when you are on this Donate My Card Solution or one or more of the other websites where they deliver targeted advertisements.
Information Collected Through Our Referral Service
If you choose to use our tell-a-friend mechanism, we will collect your friend's name and email address, which we will use solely for the purpose of sending that person an email. Your friend may contact us at custserv@donatemycard.com to request that we remove his or her information from our database.
Information Collected by Third Parties
We may collect information from you when you use our services on another company's website or on a co-branded website. All information that we collect through such websites is subject to this Privacy Policy. Please note that the information you submit on such a website may alternatively be subject to the privacy policy applicable to that site.
Choosing to withhold or remove certain information may interfere with your ability to utilize the Donate My Card Solution to its fullest potential. While changes you make will be reflected in active user databases promptly, we reserve the right to retain any information you provide for a variety of reasons, including fraud and abuse prevention, archival backups, and data analytics.
We or service providers working on our behalf may use the information we collect from and about you for any of the following purposes: (1) to communicate with you regarding our services and regarding your use of the Donate My Card Solution; (2) to otherwise fulfill your requests for products and services; (3) to respond to your inquiries; (4) to provide you with targeted content, offers and advertising, such as special offers from merchants whose card you used through the Donate My Card Solution; (5) to contact you when necessary; (6) to ensure that Donate My Card Solution users are adults and otherwise comply with the Terms; (7) to review Donate My Card Solution usage and operations and conduct internal marketing and operational research; (8) to address problems with the Donate My Card Solution, our business or our products and services; and (9) to protect the security or integrity of the Donate My Card Solution and our business, including detecting and addressing fraud and abuse. We or our service providers may also use the information we have collected from and about you to contact you with promotional materials and offers from us, as well as from our related companies, marketing partners, advertisers and other third parties.
We care about your privacy, and we generally will not share your personal information with any third parties without your permission. We may share the information we collect from and about you with third parties in the following instances:
We use certain physical, managerial, and technical safeguards to preserve the integrity and security of your personal information. We cannot, however, ensure or warrant against all risks with regards to the security of any information you transmit to us, and so of necessity you do so at your own risk. Once we receive your transmission of information, we again take steps to ensure the security of your information on our systems. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
If we learn of a security systems breach that affects the privacy of your personal information, then we will attempt to notify you electronically so that you can take appropriate protective steps. We may also post a notice through the Donate My Card Solution if a security breach occurs. Depending on where you live, you may have a legal right to receive notice of a security breach in writing. To receive a free written notice of a security breach you should notify us at custserv@donatemycard.com.
The Donate My Card Solution may contain links to third-party websites, which may have privacy policies that differ from ours. Please be aware that Donate My Card exercises no control over linked sites and is not responsible for their privacy practices or content. Accordingly, we recommend that you review the privacy policy and terms of use of any website that you access through the Donate My Card Solution.
Protecting the privacy of young children is especially important. For that reason, we do not knowingly collect or maintain personally identifiable information from persons under 13 years-of-age, and no part of the Donate My Card Solution is directed to persons under 13, which is expressly limited to use by persons 18 years of age or above. IF YOU ARE UNDER 13 YEARS OF AGE, THEN PLEASE DO NOT USE OR ACCESS THE DONATE MY CARD SOLUTION AT ANY TIME OR IN ANY MANNER. If we learn that personally identifiable information of persons less than 13-years-of-age has been collected on the Donate My Card Solution without verifiable parental consent, then we will take the appropriate steps to delete this information. If you are a parent or guardian and discover that your child under the age of 13 has obtained an account on the Donate My Card Solution, then you may alert us at custserv@donatemycard.com and request that we delete that child's personal information from our systems.
We may change this Privacy Policy from time to time. When we do, we will post the changes on the Donate My Card Solution. If we make material changes to this statement, we will provide appropriate notice to you, as outlined in the Donate My Card Terms of Use.
If you have questions or concerns about this Privacy Policy, please contact us at custserv@donatemycard.com or our Toll Free Customer Service at 800-613-5060.